Identifying an E-Mail from Justin Brands

Last Updated: December 15, 2014

E-mails from Justin Brands, Inc. will never ask you for personal information. If you receive a suspicious (sometimes called phishing) e-mail, here are some tips to determine if it's an e-mail from Justin Brands.

Important:

  • Don't open any attachments or click any links from suspicious e-mails.

    • Suspicious e-mails not from Justin Brands, Inc. often contain:

    • An order confirmation for an item you didn't purchase or an attachment to an order confirmation. Note: Check your orders. If the details of the email don’t match an order in your account, the message is not from Justin Brands, Inc.
    • Requests for your account username and/or password, or other personal information.
    • Links to websites that look like Justin Brands, Inc. websites, but aren't Justin Brands, Inc. websites.
    • Attachments or prompts to install software on your computer.
    • Typos or grammatical errors.